FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

If I need to return a product, where should I mail it too?


Items should be returned to us at: Journee Lumiere Attn: Return 5 Princeton Arms East East Windsor, NJ 08512 Please see store´s shipping and returns policy page for more details.




Can I return a product after it has been opened?


All items must be unused, unworn, unwashed, and unmodified. Sealed products will not be accepted if seal is broken. If items are not returned as such, we reserve the right to refuse the return. Please see store´s shipping and returns policy page for more details.




Do you accept PayPal?


We do not currently accept PayPal. We do accept all major credit and debit cards. See store´s policies page for more details.




Do you ship any where outside the United States?


Currently, we do not ship products outside of the United States. Please see store´s shipping and returns policy page for more details.